How to get media coverage in November

Media trends: How to get UK press coverage in November

What will go off with a bang in the media in November? Many people will be celebrating Bonfire night with fireworks this evening, and journalists, broadcasters, and influencers have been using the ResponseSource Journalist Enquiry Service to source information about this and other topics.

Find out below what the media wanted from PRs over the last month, and how to get coverage in November.

An avalanche of Christmas content

‘Christmas’ has been the number one keyword used by journalists in enquiries for a couple of months now, and October was no different – the festive season featured in around 17% of the total requests. Nearly 10% of the enquiries included the words ‘gift guide’ with ‘advent calendar’ on 3%.

While the vast majority of requests were for products, journalists looked for different angles as well, including how to avoid social burnout in the lead up to Christmas, and for comment from a historian on British Christmas heritage.

Going forward? Have products ready to review for gift guides and information about the perfect Christmas dinner and events to get out to (amongst other topics). Journalists at The Sun Online, PA Media, Daily Mirror, and The Guardian all sent requests last month so you could get national press coverage.

What are UK journalists asking for?

Political interest and money matters

Rachel Reeves’ first budget announcement as Chancellor of the new Labour government was always going to be a big talking point, and so it proved with ‘budget’ featuring in 4% of all enquiries throughout October and ‘Government’ in 3% of those containing that word.

GB News, The Independent, The Sunday Times, The Daily Telegraph, and ITV News all sent requests around the budget. They asked for opinion on how the Autumn statement would affect different areas, such as pensions, tax rises, the bus fare cap, and specific industries including tech.

Going forward? Politics is always a popular news topic with the media and journalists are regularly using the Journalist Enquiry Service to get insight and information. They will also want expert reaction to and comment on the US Presidential election, plus the recent Conservative leadership race. Personal finance experts will also continue to be in demand for advice on the on-going cost-of-living crisis.

Winter is coming and so are more features on AI

Journalists regularly use the enquiry service for seasonal content but despite still being in Autumn, Winter is now their main focus. 4% of the total requests in October featured ‘winter’ in them, double the amount that had ‘Autumn’.

Another topic that regularly gets a good amount of requests each month is ‘AI’. Nearly 4% of the enquiries last month were from journalists covering artificial intelligence’s impact on businesses and people’s daily lives.

Going forward? AI has been a big topic of conversation for a while now but journalists continue to use the enquiry service to get expert comment. If you have someone that can provide a quote or advice then you could be featured in the Metro, IT Pro, Evening Standard, or BBC News Online.

Winter requests have ranged from choosing the best duvet and skincare products, to knowing the signs of norovirus. If you have winter-specific information or products, you’re very likely to find relevant media opportunities.

Other opportunities for PRs in November and beyond

Black Friday arrives at the end of the month, so journalists will be looking for information on the best deals, as well as products to try out and review themselves.

Health and medical specialists will be in demand ahead of World Diabetes Day (14 November) and environmental experts may be required for comment for National Tree Week (23 November – 1 December). The whole of November is also World Vegan Month, so have information ready on the benefits this can bring and you could get media coverage as a result.

To connect with the media on these topics, and much more, check out the Journalist Enquiry Service and the Vuelio Media Database.

Find out more about how Vuelio can help you gain and track your coverage in the media here.

How podcasts shared the story of water pollution

Listen up: News podcasts share the story of water pollution in the UK

Bad news has the ability to spread quickly in our hyper-connected modern world of multiple platforms. For PRs, this means more channels to monitor than ever before for signs of crisis… but it also provides extra ways to boost important stories, connecting audiences to vital information.

One crisis with far-reaching implications for the UK audience over the last few years has been polluted waterways. This issue was put to politicians in the run-up to our General Election this summer, discussed with frustration across social platforms, and covered by the media in print, online, and in podcasts.

To highlight the impact of the podcasting format as an increasingly useful way to connect with audiences, we tracked the story of water pollution in the UK, and internationally, across podcasts from 1 November 2021 to 29 September 2024.

So many podcasts… and for good reason

2022’s Interactive Advertising Bureau and PricewaterhouseCoopers’ report on podcasting projected that the industry would generate $2 billion in revenue in 2023, and $4 billion by 2024. The prediction of podcasting’s emergence as a format for storytelling has proved right – not just among friendship groups sharing anecdotes on their sofas (of which there are many), but for publishers, too.

The Daily Telegraph’s political editor Ben Riley-Smith highlighted podcasts as ‘a huge booming area for news consumption’ when speaking on the changing political landscape in the UK in 2023, and other publishers and big media brands have capitalised on this in 2024:

‘It makes sense for publishers to be moving towards the podcast space,’ believes Reach Studio’s head of content Yara Silva, whose team launched The Division Bell podcast to coincide with the UK General Election, and the Euro Thrash vodcast for Euro 2024.

‘People are just busier and busier – it’s so easy to consume a podcast while you’re doing other things. Podcasts are only going to get bigger and more important to publishers’.

The importance of news podcasts to audiences is also clear when tracking mentions of the format on X since 2021:

Mentions of news podcasts reached a zenith on X in June 2023 as the industry ‘boomed’, and it continues to be a source of discussion on social media. It’s now a firmly established format to turn to for news, with listeners/viewers no longer posting about a ‘podcast’, but specific shows, namechecking where they heard about certain topics.

Examining mentions of the two biggest podcasts in the UK – The Rest is Politics, which launched in March 2022, and The News Agents, launched in August 2022 – proves podcasting’s utility as a news source. Peaks occur around key events in the news cycle – the obvious example being the UK General Election causing a spike in mentions for both podcasts this summer.

The News Agents X post

Podcasts aren’t just for entertainment – they are also turned to by the public as a way to stay informed on events happening around the world, as well as closer to home.

How podcasts reached audiences with reports of water pollution

Water pollution is an issue faced across the world to varying degrees – tracking related news shows a firm focus on the topic in UK and US regions especially. Following mentions also shows how these stories reached further audiences with publisher-affiliated podcasts.

UK media outlets including BBC News and The Guardian have an outsized impact on the global conversation. Their influence on ‘greener’ socially progressive conversations is to be expected within their UK base, but this international dominance is surprising… Until the impact of their podcast brand extensions is considered. Both outlets reported on water pollution, and then took up the story in their podcasts to share extra information and delve deeper into the specifics. By contrast, US and Australian outlets like The Washington Post or ABC Australia produced a significant amount of written content, but did not fully utilise their podcast channels.

X post about BBC Indepth on water pollution

The ‘boom’ of podcasting as a format for news reporting isn’t just the result of a faddish focus within the publishing industry – audiences are listening (and watching, when there is accompanying video). PR and comms teams tasked with raising awareness by securing coverage in the press should expand their focus to aural formats alongside the traditional written word – important stories can reach audiences across every platform out there to engage with.

For connecting with podcasts relevant to your brand or niche, try Vuelio’s Podcast Monitoring – providing access to 65k podcasts as well as insight into audience sentiment and emerging trends within the world of audio content.

Not sure which platform is right for your next campaign? Check out the benefits of each social media platform – and how Vuelio can help you make the most of them – in this blog post.

Lifelines for local journalism

Lifelines for local journalism: How the media is reconnecting with communities

Aiming to engage local audiences with media outreach for an upcoming PR campaign? First for the bad news, and then for the good…

Fortunes have undoubtedly been rather bleak for local journalism in the UK for a while now. Newspapers relied upon by their local communities for generations have closed in favour of shiny new centralised news hubs. Long established publishers have been bought out and absorbed into larger organisations. Where did the readers go? Many to social media, joining private Facebook groups or following hashtags on X to find out what’s happening in their area – risking misinformation, and further increasing the pressure on existing local journalists.

But now for the good news: local journalism is fighting back. It’s the perfect time for comms teams tasked with connecting with communities across the country to take another look.

To examine the ways local journalism is making a comeback across the UK, we analysed mentions of the phrase across online news and social media from 2019 to 2024. The story told by the data – a more positive outlook for the UK in comparison to other regions across the world.

What renewed public interest in local journalism?

Local journalism trends in UK and US

 

Examining spikes in discussion of ‘local journalism’ across the UK in comparison to the US highlights commonalities in times of increased interest over the last four years.

To be expected – April 2020’s discussion of local journalism spiking as the effects of the pandemic on the job market also hit newsrooms. In the US, posts focused on job losses at papers including the Tampa Bay:

X post

Support from local journalism came from senators in Virginia and even Ben & Jerry’s in Vermont. Since then, interest has tended to taper off. That is not the case within the UK.

Back in 2020, #buyapaper trended as local outlets faced closures, with reminders to support local journalism coming from within the media itself, and the public:

 

X post supporting local journalism

January 2022 saw a huge spike in discussion around local journalism in the UK, driven in part by recognition for the stories it remained capable of breaking, even after successive years of declining budgets and readerships.

X post about local journalism

 

Political controversies and coverage in the wake of, and run up to, our respective election seasons in the UK and US are causing discussion of local journalism to rise in both regions again. While trust in ‘mainstream’ media channels has fallen, confidence in localised reporting appears, by comparison, to have strengthened.

A ‘continued rise in community journalism’ was how Sefton Council’s senior communications officer Ollie Cowen described this trend when talking about his team’s task to raise awareness of changes in UK voting laws across the UK in 2023. They reached out to local reporters to do this, also making the most of ‘geographically centred pages on social media that had either been created or grown exponentially as a result of the increase in “good neighbour” behaviour during lockdown.’ As the pandemic kept people apart physically, it would eventually bring local communities back together – this has been a boon for local journalism, too.

Publishers and journalists have had to find news ways to connect with audiences and rebuild followings in the wake of how the world changed – advocating for communities across the UK with targeted, audience-first reporting.

For an example, let’s head to Manchester…

‘What local journalism should be about’: The Manchester Mill finds its community online

X post about Manchester Mill

 

The Manchester Mill was launched in June of 2020 by Joshi Herrmann, a journalist with experience at national outlets including The Times, The Guardian, The Independent, The Telegraph, the Evening Standard, and The Spectator. Unlike these publications, the Manchester Mill is not available on newsstands to pick up in person, but is instead accessible online on Substack, a newsletter platform.

‘The Mill is my attempt to build a media company around readers rather than advertisers,’ reads Herrmann’s mission statement. ‘We won’t copy and paste press releases. Instead, we will dig deeper into local stories that matter – whether they are about crime, culture, business, or new ideas.’

The Manchester-focused Mill publishes one in-depth article via email and online daily to paying members (also known as ‘Millers’), and provides a free option in the form of a weekly digest email. This is paying off in both engagement and revenue. Meanwhile, its journalists have become part of the local ecosystem, helping to spur engagement with other localised reporters and continually grow the audience for the publication.

Influential voices in Manchester local news

In terms of the most influential local voices, Herrman himself drives much of the conversation, generating the most engagement overall with almost as many posts as the main Mill account.

Manchester Mill employees actively share news articles and express positivity about their contributions to local journalism and the work the Mill is doing – something its community of ‘Millers’ are also grateful for. Subscribers number 50k so far, with reader reaction to its success highlighting commitment to community ‘collaboration’ and its focus on breaking important stories, including its Sacha Lords scoop.

Summing up this commitment to localised reporting, senior editor Sophie Atkinson said ‘Nowhere else do you get this level of engagement, comments, emails, tips. It’s exciting and rewarding’. And, from looking at the numbers, it’s working.

Nichification: Success in Suffolk?

Centralised news hubs dolling out automated updates to readers living across the country removed journalism from its audience in other ways than the physical. How can local news publications reconnect with locals? By tapping into existing loyalties through coverage of local heroes – their sports teams.

By analysing how often audiences (and other media outlets) link to these publications, we can get a sense of what’s driving growth or re-engagement among audiences.

Themes in Suffolk news engagement

Clearly, sport is playing an outsized role here – and the story becomes clearer still when we break things down on a topic-by-topic basis.

News themes in Suffolk journalism

 

Outside of the football pitch, engagement goes to reporting on the local environment, including stories on crime (with spikes for fox hunting and a local criminal case) and amenities (road closures, criticism of Anglian Water, and the construction of a local solar power plant).

It could be argued that the extra interest – and potential revenue – driven by engagement with a local team (one experiencing its greatest success in decades) is in some senses underwriting more traditional local journalism topics. Recent promotional campaigns from The East Anglian Daily Times suggests they certainly view it this way, touting a subscription model that appears closest to that of The Athletic (which sells subscriptions based on unparalleled attention on local teams).

However, this comes with two potential problem points. Firstly, the financial implications of this engagement (whether it is truly able to support dedicated local journalism over a prolonged period) is yet to be tested, Likewise, a local team enjoying back-to-back promotions to the Premier League is hardly a model for all local journos.

Similarly, some would point to the Mill’s success and suggest it could only work within parcels of the wider country – namely those boasting large, youthful populations.

Whether or not these approaches could work for the local journalist scene at large, it proves that publishers and journalists are continuously finding ways to breathe new life into a sector long neglected. A local football team cannot be counted on to drive a mass of feelgood engagement – but it does provide a model for nichification, around sporting or cultural institutions. Likewise, the Mill shows the opportunity latent in an increasingly tech-savvy population, used to getting its news via non-traditional means.

The story told by the data – people care about what’s happening in their local community. News teams that make the effort to find their communities where they share and consume news – and pay attention to what they genuinely want to read and react to – are providing a lifeline to local journalism as a whole, as well as a place for longer-term loyalty and connection.

To connect with local communities through media outreach, find out about the Vuelio Media Database and the ResponseSource Journalist Enquiry Service.

Want to know more about the state of journalism in 2024? Check out our analysis of audience attitudes across the globe.

The state of journalism

The state of journalism in 2024: What do audiences think?

PRs will always need journalists, and journalists – in turn – will always need an audience. But how do audiences across the world see journalism in 2024?

While the media has always had to evolve to meet the changing needs and expectations of its audiences, this requirement has only accelerated in recent years. The changing role of journalists in our fast-moving modern climate presents challenges – for society as a whole, media organisations, and for the PR and comms industry professionals who navigate the media landscape.

How has citizen and independent journalism on platforms including TikTok, and in increasingly popular formats like podcasting, impacted the way news is shared? How are international news brands and local reporters each effected by these alternatives to ‘traditional’ news sources? And how do stories spread across media, platforms, and audiences in this climate?

Journalism is…

These are all questions we’ll be exploring over the coming months, as we conduct our research into journalism and news audiences. But first, to investigate the current perception of journalism across the world, we’ve analysed over 1.2 million media and social data points internationally, tracking mentions of ‘Journalism is…’ from May to September 2024.

Let’s begin with a look at the differing attitudes towards journalism across the world, and specifically, the UK…

How is journalism perceived in the UK in comparison to other regions?

How audiences around the world perceive journalism

The short answer – not in a particularly positive light. When tracking words commonly used following the phrase ‘Journalism is…’ online, ‘dead’ tracked the highest in the UK, followed by ‘biased’, and ‘corrupt’.

The source of this negativity isn’t hard to find, with press coverage of this summer’s UK General Election sparking criticism from the public across social media en masse. As debates, interviews, and analysis filled television schedules and column inches, the people watching and reading at home went online to share their frustrations, with high-profile journalists bearing the brunt.

The US audience shared a similarly dim view of journalism across social and online media – also unsurprising, perhaps, considering the political unrest stirring in the light of their own leadership race.

While the US and UK are aligned on attitudes towards the media, the ways in which they are expressed in public spheres and the media is where they differ (and not just in the UK audience’s willingness to share opinions with a sprinkling of swear words in their X posts).

So which audience of those we tracked considers journalism most important? Those in Australia and New Zealand. ‘Journalism is important’ was a more popular opinion shared online than ‘journalism is dead’ in these regions. A higher number also believed journalism to be ‘crucial’ than in the US and UK.

Is journalism ‘dead’?

Aside from UK fans disagreeing with reporting regarding their favourite sports team, celebrity, or other niche personal interest, the sharing of the view that journalism is ‘dead’ among UK news audiences has been rampant.

2023’s Edelman Trust Barometer found that the UK is one of the countries with the lowest faith in the media. Of the 27 countries surveyed, respondents were only less trusting of the news industry in Japan and South Korea.

While trust was up by 2% from Edelman’s previous survey in 2022, regaining confidence from the public is going to be hard going for the UK news industry. A consideration being taken seriously, as shown by the debates happening at media industry events across the country, including last year’s Society of Editors’ Media Freedom Conference.

The past year has also seen criticism of media reporting on the ongoing Gaza conflict, with disconnects between images and video shared on social media, public protests happening across the world, and the choices made in media coverage sparking further distrust.

Is journalism still ‘crucial’, ‘essential’, and ‘important’?

While use of positive descriptors by those sharing their view of journalism in the UK was much lower than use of the more negative ones, news reporting – in all of its different formats – continues to be cited as ‘important’…by invested communities. Journalists themselves, and those in adjacent industries, see and share reasons for optimism, but how can this be transmitted to audiences who have become distrustful, and disconnected?

Among the challenges facing the news industry – misinformation, lowering revenues, and distrust – audiences still seek information, and reporters, broadcasters, and content creators of all kinds are adapting to provide this.

Media brands making the effort to stay attuned to changing audience needs are building back loyalty and trust. For some recent examples: The Independent has doubled its profit and revenue over the last five years; the Financial Times is adopting data-driven personalisation as part of an audience-first strategy; and Reach plc’s launch of its Reach Studio hub is bringing each of its brands to new viewers in new formats.

The current state of journalism in the UK is in flux, and the prognosis can perhaps seems bleak. But there are causes for optimism to be found in emerging audience behaviours, platforms, and brands, which we’ll be exploring as part of our continued State of Journalism series.

Interested in how the media is evolving? Sign up for the 23 October Vuelio and Pulsar webinar ‘The New News Audiences’.

Press Gazette Future of Technology Conference

How newsrooms are changing and what this means for the PR industry

Newsrooms are always looking for ways to improve their processes, and the PR industry needs to keep up as they evolve. Press Gazette’s Future of Media Technology Conference featured a panel discussion dedicated to exactly that – newsroom transformation.

Here are insights shared by David Dinsmore, COO of News UK, Graham Page, sector lead for media, tech, telco & sports at Q5 Partners, Paul Rowland, editorial director at Reach plc and Nina Wright, chair of Harmsworth Media and the Professional Publishers Association…

AI’s impact on the newsroom

While AI might still be in its infancy, it’s already having an impact on the newsroom. Paul Rowland spoke about how Reach plc have been using Guten:

‘It’s a rewriting tool which makes a piece of content written in house, and reversions it for another title in that style of that publication, therefore eliminating the need for journalists to do things which aren’t distinct to their particular beat or their particular patch.’

Other publishers also mentioned different tools they are using to make the more mundane parts of a journalist’s job quicker. But David Dinsmore stressed the important role of humans for research – ‘The journalist is still going to go and dig up the proper stories, and that’s the stuff that the customers are interested in.’

The impact on PRs: Remember early predictions that AI could one day be turning your press releases into articles? Should this come to pass, journalists will have more time to dedicate to writing in-depth articles. Getting these stories will continue to require a lot of research, and the media will be reliant on expert opinion and case studies to give news and features colour and credibility. PRs – get your clients ready to be featured regularly, and in more detail.

The importance of brand

PRs and publishers both have this in common – the importance of brand and brand reputation. The problem for a lot of publishers in the current climate is that younger audiences, especially Gen Z, don’t recognise news brands. As Graham Page explained:

‘When people come across your content, they don’t recognise who it is and whether it should be trusted or not. We run a youth panel – when we talk to people, around 16 to 18, their knowledge of news industry brands is very light.’

Newsrooms are adapting to make sure that their brand is standing out. Nina Wright shared that ‘Brands need to be alive and sing on a whole number of different platforms, and your revenues need to do that as well.’

She gave the example of the New Scientist which, as well as having several revenue streams and being on all the social media platforms, also has an extensive live event programme. This helps to further its connection with communities and make the brand more memorable.

The impact on PRs: Publishers could well be shifting from their traditional platforms and PRs must be ready for these industry changes. News organisations won’t be interested in pitches that don’t align with their current branding. Make sure that you understand their brand, and that your own brand is also trusted and reputable. With publishers also more likely to be getting on the newer platforms, such as TikTok, make sure the content you are suggesting can work on a myriad of mediums.

Platform changes affecting publishers

Google’s algorithm changes have been impacting publishers, as we highlighted in this round-up of the conference on our sister ResponseSource blog. Nina said that many publishers are currently ‘at the mercy of the platforms’ as ‘you never know when they are going to change their algorithms, and then you have to scramble around and react and respond to that.’

Newsrooms have had to be even more savvy to make sure that their content is performing well on search and that the right audience is reading it. This is a particular challenge for smaller newsrooms. Paul spoke about Reach plc’s CornwallLive, which aims to be ‘a local, trusted, relevant news source in Cornwall, but also wants to thrive and scale.’ With a story about a new bypass, the team there were able to use the platforms to their advantage. As Paul explained:

‘The Google Discover algorithm knows that lots of people have an interest in Cornwall, and if they optimise that through headlining it in a clever way, then it can reach a huge audience, beyond the core audience of loyal Cornwall users it wants to get to.’

Impact on PRs: While Paul was able to recount a positive story for Reach plc, a lot of publishers are struggling due to Google’s changes. As PRs, stay on top of what changes the platforms are making – algorithms are no longer the same. Be aware of what is going to perform well on Google, and where SEO can be optimised – journalists will be more likely to want to work with you.

For more on the ins and outs of the publishing industry, and how you can work with journalists, broadcasters, and influencers to gain coverage in the media, check out the Vuelio white paper ‘From pitching to getting published: A PR’s guide to media relations‘. 

What trade can learn from brands

What trade can learn from brands: How to raise your media profile through media evaluation

Vuelio was a proud sponsor of the Trade Association Forum’s Best Practice Exchange 2024, a space for professionals across UK trade associations to share sector insights and predictions for what lies ahead.

Want to raise the profile of your organisation or association in the UK media? Check out advice shared during the Vuelio masterclass on what can be learned from big brands, including client stories to illustrate use cases adoptable for trade associations

Why learn from brands?

Sharing her expertise on how brands can amplify their message in such a saturated media landscape was Vuelio’s head of account management Katharine Feltwell, who talked tactics for cutting through the noise.

Raising your media profile masterclass

‘There are clear similarities between brands and trade associations,’ said Katharine.

‘Where the customers drive the revenue for brands, members drive the revenue for trade associations.

‘Where the brands make their money through customers purchasing their consumer products, trade associations make their money through members buying into things such as training and events.

‘Brands strive for a clear brand identity against their competitors, and trade associations strive to develop a brand identity which is industry linked.’

Key differences to consider:

‘Brands are usually the most well-off organisations. They tend to have the most financial freedom to be seen as early adopters of new tech and trends. As they are consumer facing, they generally have more competition and can have to try harder to be the loudest voice in the room to have the most commercial or b2b impact.’

The key challenges of amplifying your voice?

Katharine shared challenges frequently faced by industry clients who want to amplify their voice in the media, highlighting:

– Difficulties in ensuring messaging is both cohesive and concise
– A lack of audience consideration and understanding
– Struggles with rebuilding trust once it has been lost.

In light of these, how can trade associations facing the same issues overcome them?

Understanding your audience and where to aim your comms

Katharine shared two case studies from her experiences aiding clients in getting their messages out to the world, the first being a top 100 charity based in the UK who successfully reached its target audience with its comms.

Starting right at the ideation stage, the charity didn’t know who to contact with its story, or which publications should be in its target outlet list for coverage.

‘Ensuring a not-for-profit budget is channelled in the best direction, with the best return, is of utmost importance,’ said Katharine.

‘This charity wanted to work smarter not harder, and put its effort into reaching specific key audiences rather than just shooting wide and hoping for the best. This particular charity had five different audiences of financial donors that it wanted to reach, spanning from so-called “traditional wealth” to “concerned neighbour”.

‘We focused on something the charity already knew – its own donor personas.’

By enhancing Vuelio’s own analysis with the audience intelligence of sister company Pulsar, it was possible to understand which media and social profiles these personas would engage with – and the ‘traditional’ publications they may read – resulting in a robust list of media to target with messaging.

‘Every month, our team of analysts work together to create a report for this charity. These reports delve into what topics resonate best with each target audience. I.e. Do fundraising case studies appear more commonly in the types of publications that “concerned neighbours” read rather than “traditional wealth”? Is the “traditional wealth” demographic is mostly interested in the policy change stories?

‘If you are starting from the very beginning of your strategy and are not sure where to start – begin with something that you already know, or expertise you already have, and work backwards to your end goal.

‘As a trade association, you will have incredible amounts of industry data from your members. This is powerful information that can help shape your media activities.’

How to cut through the noise with your comms

Want to be seen as a leader in your industry sector? Learn from the story of an international bank that wanted to share its ESG credentials in the media, without incurring greenwashing accusations (a pitfall many brands have fallen foul of over the last few years).

‘What we did for this client was to provide a status quo report,’ said Katharine.

‘Our team of analysts examined a group of six international banks (themselves included) and the tactics used when talking about each element of ESG; which ones resulted in a positive and neutral result versus negative coverage, and where the reach was the highest.

‘We created an eight-page report filled with charts, graphs, and written analysis, finding that banks that relied heavily on press releases, blog content, and quotes from CEOs did not see the largest volume of high quality, high reaching positive/neutral coverage.

‘Instead, those who focused on press announcements of actionable changes made the most splash. Actions speak louder than words when it comes to creating a credible ESG profile as a bank – sweeping statements do not work.’

The client pivoted to communicating actions, and has gone on to win multiple sustainability awards.

‘Learn from other people’s mistakes and victories and craft your plan based on what has already happened in the story so far,’ said Katharine.

Key takeaways to remember when elevating your voice

– Simplicity is key when it comes to working smarter not harder
– Look around you and think about the voices that are already loud on your chosen topic – what is and isn’t working for them?
– Create your ideal audience from information you already hold, analysis of external channels, and the right support
– Once you have decided what ‘good’ looks like for you, consistent tracking of your performance against goals will ensure lasting success

‘Doing these four things will allow you to create your own bespoke playbook for managing your own reputation,’ advised Katharine.

‘This ultimately will enable you to take this strategy whatever may come your way – be it a curve ball from the Government where you have to amplify your external voice at pace, or a positive opportunity for change.’

Learn more about Vuelio’s Media Monitoring and Insights solutions, and Pulsar’s audience intelligence tools, for sharing your organisation’s story and successes.

PR winners at the Paris Olympics

Winners and losers: Who placed on the PR podium for the 2024 Olympics?

There are no medals for PR at the Olympics (yet), but comms teams across the world were busy bigging-up sponsorships and superstar athletes throughout the 2024 event in Paris. Which PR campaigns were successful and deserving of plaudits, and which could have done better?

With the Paralympics (and a whole new load of PR moments) on the way, here is our overview of what worked, and what didn’t, at this year’s Olympics…

Our gold medal goes to… cheese

Probably an unsurprising choice (if you’ve been online at all throughout the games) is Italian gymnast Giorgia Villa’s partnership with cheese brand Parmigiano Reggiano. Sponsored by the cheese since 2021, Villa’s past photoshoot with wheels of the good stuff was rediscovered by X users at the end of July, to widespread joy and social virality.

X post about Giorgia Villa sponsorship

As said by one X user: ‘Dunno how much the Parmigiano-Reggiano Cheese Consortium has been paying Giorgia Villa since this deal was arranged in 2021 but they’re certainly getting their money’s worth this week’.

Will Villa further build her own brand with other tie-ins, like Usain Bolt, George Forman, and Mo Farah have in recent years? It’s a solid PR strategy for sportspeople, and the brands they work with, for getting attention online and press coverage.

Silver goes to… Mongolia’s opening ceremony uniform

Way before the serious sporting even started for this year’s Olympics games, competition was rife among the countries taking part… around the release of their uniforms.

While Team USA had tagged in fashion heavy-hitter Ralph Lauren to clothe their competing athletes, it was Mongolia’s uniform that received the majority of attention online, as shown by analysis of social and news platforms using Pulsar.

Olympic uniforms in the spotlight

A common feeling among the takes on Mongolia’s uniform – positivity for the nods to tradition, careful crafting, and textile choices.

X post about Mongolia's Olympic's uniform for 2024

Reaction to the US’s uniform – perceived laziness for the choice of ‘dated’ brand Ralph Lauren.

X post comparing Olympic uniforms

Mongolia’s uniform got the public talking, with pleasant surprise. All this, despite the lack of a big PR and comms function behind the team.

When looking at brands involved in the Paris Olympics, Ralph Lauren received plenty of mentions on social and news write-ups – both prior to and post-competition – much of it negative.

Brand buzz before and after the Olympic opening ceremony

There’s a lesson here for those tasked with tie-ins and team-ups for the upcoming 2028 Olympics: find out what your intended audience actually wants to see by researching their interests. Integrating cultural relevance into branding was effective in this case. Well-researched choices can spark those watching at home – an average of 30.6 million people watched coverage of the Paris Olympics on Comcast Corp.’s US media outlets, by the way – to dive into the conversation.

Bronze goes to…Snoop Dogg and Flavor Flav

Bringing ‘delight to the games’, as reported by The Guardian, was superstar Snoop Dogg, who served as a special correspondent for NBC’s Olympics programming.

Plenty of celebrities featured at the Paris Olympics – including, confusingly, the Minions during the opening ceremony – but none got quite the same level of fondness in their press write-ups. Apart from Flavor Flav.

Fellow musician and memetic star Flav’s signing of a five-year sponsorship deal with the US women’s and men’s water polo teams, and help with landing sportspeople brand deals, has strengthened his profile. AND, more importantly, is sure to help more people of colour into the sport – a hope he shared during an interview with NPR.

And the ‘better luck next time’ award goes to… a well-intentioned misstep in memeing

Shout-out to the PRs who flagged this one – a brand post aimed at highlighting inspirational female athletes… with subtitles related to relationships.

‘I mean, it’s 2024, right? […] It’s sad to see this stereotype being used yet again. Are we not past the point of thinking women are only interested in men and relationships?’ was one take on LinkedIn. The company later deleted their Instagram post – a wise strategy when a piece of PR isn’t winning over the audience.

Want to connect with journalists who’ll be reporting from upcoming sporting events, and track your coverage? Try Vuelio’s Media Database and Media Monitoring.

What journalists want from PRs in August 2024

Back-to-school essentials, Christmas gifts, and keeping cool: What the media are looking for in August

What will the media be covering in August? The news cycle may be ever-changing and unpredictable at times, but the ResponseSource Journalist Enquiry Service is a good indicator of what is popular.

From how to stay cool in a heatwave, to what to expect from the new Labour Government, below we look at what journalists were sending requests for in July and predict what their focus will be for this month.

Summer is starting to heat up

The UK is finally enjoying some good weather and as a result we saw a new keyword last month, with ‘heat’ featuring in just under 2% of all enquiries. Journalists were looking for ways people can stay cool in the heat, how to keep pets safe in the warmer weather, and how often to water the garden.

‘Summer’ stayed as the top keyword in July, with just under 6% of the total enquiries. This is a 20% increase compared to July 2023. ‘Gardening’ also remains very popular, appearing in 5% of requests. This is a 40% increase in comparison to last year.

Going forward? With the weather set to remain hot throughout August, there are likely to be more enquiries on how to cope with the heat. Have experts ready to provide comment and products for keeping cool, ready to review. Travel advice and holiday destinations will stay in demand throughout August too, so be prepared with experts and information.

What are UK journalists using the Journalist Enquiry Service for?

Back to school

Schools have only just broken up for the summer, but journalists are getting ahead with their articles and features. ‘School’ featured as a keyword in over 2% of last month’s requests, with around half specifically being about ‘back to school’.

This included enquiries for back to school essentials (new pencil cases and bags), the cost of school holiday childcare, and back to school lunch box recipes. The ‘Education’ category saw a 56% rise in the amount of requests between June and July as a result.

Going forward? Requests around ‘school’ and ‘university’ made up over 4% of enquiries in August 2023, and we would predict similar numbers this year. Review products are usually the most in demand, but there will likely be requests for education experts and teachers to provide comment, as well.

Which media sectors are using the Journalist Enquiry Service to connect with PRs?

 

Christmas in July

Despite the fact that Christmas is over four months away, we have already seen our first flurry of festive requests. ‘Christmas’ appeared in nearly 2.5% of enquiries from journalists to PRs throughout July.

As ever, journalists are looking to plan their Christmas features and product round-ups far in advance. Requests varied from travel packages for breaks over Christmas, to top new board games, and eco friendly/sustainable gifts.

Going forward? The number of Christmas requests will steadily increase over the next few months. In August 2023, 6% of enquiries featured the keyword. Journalists at Red magazine, House Beautiful, woman & home, and Good Housekeeping all sent requests in July, meaning lots of opportunities are likely to be featured in consumer magazines in the coming month.

Other opportunities for PRs in August and beyond

‘Christmas’ is likely to take over the Journalist Enquiry Service, alongside with ‘school’ and ‘summer’. But be ready with experts, statistics, and case studies on other subjects – at the end of the month, there is Notting Hill Carnival (25 August) and the summer bank holiday. Journalists will be looking for ways to celebrate the carnival and activities and days out for the bank holiday weekend, so have information ready for both occasions.

Festival season draws to a close with Reading and Leeds (21 – 25 August). Journalists often send enquiries for ‘festival essentials’, which means a good opportunity to get products featured in the media. The Food & Drink category should see more interest from journalists with National Prosecco Day (13 August), National Rum Day (16 August) and National Burger Day (29 August) all taking place this month. If you’re a PR who specialises in food and drink/FMCG, there is plenty of opportunity to get press coverage this month.

To connect with the media on these topics, and much more, check out the Journalist Enquiry Service and the Vuelio Media Database.

Find out more how Vuelio can help you gain and track your coverage in the media here.

Navigating the Green Claims Code blog

Are you following the Green Claims Code with your comms?

A growing awareness of the impacts of climate change has meant greater accountability for PRs communicating company ESG credentials.

Alongside the potential for bad press if you’re doing it wrong are the dangers of falling foul of legislation – the Competition and Markets Authority (CMA)’s Green Claims Code, this Autumn’s DMCC, and incoming EU regulations being just three possible pitfalls.

In our latest webinar ‘Navigating the Green Claims Code: How to avoid the pitfalls of greenwashing’, The Grocer’s editor-in-chief Adam Leyland explained the clampdowns, why your words matter, and how to communicate your credentials to the media.

The clampdown on ESG claims

‘Greenwashing has been going on for a long time – it’s rampant,’ said Adam.

‘In the FMCG space, sustainability-related terms are used liberally – words like ‘eco’, ‘green’, and ‘sustainable’ are scattered into comms. Sometimes this is innocent and well-meaning – linked to positive initiatives to minimise the impact on the environment. Sometimes it’s cynical and glib – and PRs are among the worst offenders.’

Is PR all bad, then? No, explained Adam.

‘The point is this is all relative. Using different packaging doesn’t make a product ‘green’. To make that claim now, you have to undertake some onerous lifecycle analysis of all aspects of the supply chain – packaging, sourcing, catching, energy, water, and what happens to it at the end of the cycle. It’s a difficult thing to make these claims when you have to be so exhaustive.’

While there have been rules set in place on sustainability to be aware of already – Trading Standards and International Standard ISO 14021, for example, Adam warned that ‘it’s only getting more onerous’.

‘The Green Claims Code was established in 2021; Autumn’s Digital Markets, Competition and Consumers Act (DMCC) could mean great whacking fines – the pressure is on,’ said Adam.

‘The market is saying enough is enough. It’s unfair to claim you’re green and gain an economic advantage if you’re really not that green, or you’re being highly selective about it.

Why words matter

‘The reason I said that PRs are the worst offenders for greenwashing is because of the frequency of the stuff you’re putting out,’ explained Adam.

‘All brand marketers are looking for ways to make claims. But when you’re producing that many words, that frequently, things can slip out. It’s different with ads, which have to be ratified by the Advertising Standards Authority (ASA) – they’re going through a level of scrutiny before they go out.

‘With PR, you’ll see certain words everywhere – people pick journos up when we use these words, too.

‘“Ethical” is contentious, even words like “responsibility” come with difficulty. This also applies to images – leaves, skies, all these things that suggest a perfect world are under scrutiny.

‘Phrases like “saving the planet” – remember, the planet is going to be fine. It is lifeforms that are in danger from climate change. The planet will still be there, even if it’s a nuclear wasteland. We need to be careful with the words we use.’

Mistakes to avoid

On what not to do, Adam shared what the team see at The Grocer:

‘Setting targets, and then backtracking is incredibly embarrassing. You’ve traded on something you will do, rather than something you have done. That gives a halo that may not be warranted.’

‘Another issue is dressing up simply following rules and regulations, and putting out press releases about it.

‘Hyperbole isn’t good and neither is hypocrisy. Or glibness. But there are degrees of seriousness, and as much as I’ve been critical, there are worse things than trying to do something good, to reach for the stars and not be able to get there. There’s lying, there are cover-ups, and avoiding the truth – that is the worst form of PR, burying the truth.’

‘Sometimes brands get away with it, and sometimes they don’t.’

The difficulties of the Green Claims Code

‘While the principles of the code sound really simple, the truth is that practicing these principles is actually really difficult,’ said Adam.

‘There are those who don’t know where they’re going wrong. You have to avoid technical jargon while being clear and meaningful. It’s not that straightforward.’

What do journalists want from PRs on ‘green’ topics?

‘The first thing I’d say is honesty’ said Adam, highlighting an example of Abel & Cole rectifying a claim around recyclable packaging in an ad that ran in The Grocer.

‘This is where PR can disarm criticism – admitting that something you did was wrong’.

Abel & Cole went on to win a Grocer Gold Award for Sustainability Initiative of the Year.

‘There’s huge amounts of data needed, and PRs need access to toolkits, and business insights. Start with the data and then make your claim, not the other way around.’

‘Seemingly small things are interesting – we wrote about Quality Street changing their wrapping. We also wrote about British Snack Co working with Aquapak to produce recyclable packaging. You don’t have to make major claims.

‘There are marginal gains, little changes, that chime with the consumer.’

But be careful – as highlighted by Adam, even something as ‘small’ as teabags can come with greenwashing dangers. Moving from plastic? Claiming a teabag is sustainable also means double-checking the tea’s own lifecycle.

Reaching for the stars on ESG

‘I do have a concern for the future in terms of comms. And a concern for a lack of progress towards sustainable development goals. I worry that people will only change because of legislation,’ said Adam.

‘But I think there is a competitive advantage in reaching for the stars with comms. It requires you to do the work on transparency, on data, because without that you can’t take action.

‘If you stop communicating with shoppers, it makes it harder for them to know what’s more sustainable. Those who do the right thing, try to lessen their impact on the environment, and communicate what they’re doing clearly, honestly, and carefully, will be those that flourish.’

For more on PR’s part in ESG, download the Vuelio white paper ‘The perception of PR in sustainability communications: How to avoid greenwashing and be an advocate for change’.

Green Claims Code

Webinar – Navigating the Green Claims Code: How to avoid the pitfalls of greenwashing

As modern consumers have become more eco-conscious and ethically aware, journalists are prepared to uncover any misalignment between company claims and ESG credentials.

In this climate of increased accountability for company communications, how can PR teams ensure their sustainability messaging is compliant and that all claims are completely above-board?

Join our next webinar ‘Navigating the Green Claims Code: How to avoid the pitfalls of greenwashing‘ at 2pm on 17 July to hear The Grocer’s editor-in-chief Adam Leyland discuss this from the point of view of the media.

The session will cover:
– Current and incoming regulations from groups including the CMA that comms teams need to know about
– How to avoid greenwashing and greenhushing missteps
– Ways to highlight company ESG profiles in the media and with audiences

Can’t join us live? Register here and we’ll send you the recording.

Want more on the responsibilities of PR and comms when it comes to sustainability messaging? Download our Vuelio white paper ‘The perception of PR in sustainability communications: How to avoid greenwashing and be an advocate for change‘.

Journalist Enquiry Service overview July 2024

Political commentators, destination experts, and sports professionals: What the media are looking for in July

Want to get your clients featured in the media in July? While the General Election has been the media’s focus for the last six weeks – and will be a priority for a while yet – there are plenty of other opportunities for coverage, and the ResponseSource Journalist Enquiry Service is a good gauge for what is trending. Here is what journalists have been requesting throughout June, and what we predict their focus will be in July.

General Election fallout

Unsurprisingly, ‘election’ became a popular keyword on the Journalist Enquiry Service, appearing in 2% of all enquiries in May, growing to 2.5% in June.

Journalists focused on gathering interviews, and the viewpoints of CEOs and leaders from different sectors, including technology, retail, and business. There have also been requests for information on tactical voting, analysis of the manifestos, and for an expert to comment on election marketing and advertising.

Going forward? Journalists will most likely be looking for expert comment on what to expect from the new Government, the impact on the public, and the economy. The Times, The Independent, Reuters, and ITV News all sent requests concerning the election in June, giving an opportunity to feature you or your client in the national news now.

Summer holidays and gardening remain popular

‘Summer’ was the top keyword on the Journalist Enquiry Service for a second month in a row, as it featured in 9.5% of all requests. This is also an 8% increase compared to this time last year, maybe a sign that we’re in for some better weather as well? ‘Holidays’ cropped up in just over 3% of the enquiries in June this year. ‘Gardening’ proved even more popular as it appeared in 5.5%, and this is a 51% increase compared to June 2023.

Requests around ‘summer’ varied widely last month with everything from fashion to health to skincare to food and drink. The enquiries about ‘holidays’ tended to look more for travel experts and information on places or activities for the school summer holidays. Journalists sending requests about ‘gardening’ were primarily looking for experts to give tips and advice.

Going forward? Journalists will be looking for gardening experts and travel experts/information on destinations, so have these clients ready to engage with these media coverage opportunities.The nature of summer requests are harder to predict, but fashion experts could be needed to comment on the best clothing to wear and health advice/information on what to do to stay cool during warmer temperatures. Journalists from The Guardian, The Sun, The Daily Telegraph, Homes & Gardens, and Woman’s Own all sent requests on these three topics last month.

Other opportunities for PRs in July and beyond

It’s just a couple of weeks until the Olympics starts in Paris and in June, just under 1% of all enquiries featured ‘Olympics’. This will receive a lot more traction this month as we approach the games, with journalists looking for former athletes and sports professionals to interview. ‘Euro’s’ has also featured as a keyword and if England continue to progress in the tournament, journalists will likely look for information on the best places to watch the matches, as well as the impact it could have on the economy. Both of these events, plus Wimbledon as well, means sports spokespeople will be in high demand from journalists.

There are several food and drink related days this month including World Chocolate Day (7 July), National Hot Dog Day (19 July) and the whole of July is National Ice Cream Month. Journalists could be looking for food experts to give related recipes and advice. Finally, while school will only just be finishing, the media will begin in July to look for information on back to school items. This could be for uniform, stationery, lunch boxes, and more. This will gain in popularity throughout July and into August, so have the information you need prepared to send to journalists and get media coverage in both national press and consumer media.

To connect with the media on these topics, and much more, check out the Journalist Enquiry Service and the Vuelio Media Database.

Find out more how Vuelio can help you gain and track your coverage in the media here.

How the General Election conversation has evolved

How the General Election 2024 conversation evolved from the announcement to voting week

By Phoebe-Jane Boyd, Michael Kane, and Dahye Lee.

Despite the General Election announcement by the Government on a rain-soaked Wednesday evening coming as a complete surprise, the themes and dividing lines that have defined the Conservatives and Labour’s campaigns have not.

While the Conservatives have faced ridicule for their 14-year record, fueling significant anti-Conservative rhetoric across the country, Labour have consistently been questioned on their alleged opaque plans for Government, and what they envision for the future of the country should they take power.

But how has the wider online conversation and press coverage evolved since the first week of campaigning to today? What topics captured the interest of political reporters and the voting public, and which media platforms shaped the narratives?

We analysed the UK General Election 2024 conversation across online and print news, TV, radio, and podcasts as well as X, Threads, Facebook, blogs, and forums, from 23 May – 1 July to examine these fluctuations as we head towards an historic decision for the UK.

Which topics have preoccupied the press and public, now and then?

Most mentioned topics

When laying out the top-mentioned topics during this last week against that of 23 – 29 May, conversation around the top ranked has intensified, while the remaining topics have not experienced dramatic changes since the initial General Election announcement.

NHS/Health remains a key consideration, making up 12.6% of discussion over the last week. Natural, perhaps, following major party pledges and public concerns surrounding the state of healthcare following the election.

A topic that started off top of the agenda in the press and on social media and has since fallen out of conversation drastically? Sunak’s National Service idea, which fell by 60%. Controversy has stayed with Sunak, however, with mentions of Sleaze jumping by 80% due to recent gambling scandals. This scandal has also spread to Labour.

While the first leadership debate, hosted by ITV on the 4 June, saw Sunak consistently stressing the ambiguity in Labour’s plans for tax, the junior doctors strikes, and curbing illegal immigration, Starmer focused on a need for Sunak to be ‘ashamed of the last 14 years.’

Flash forward to the last leadership debate hosted by the BBC just last week and the underlying messages remained the same. Sunak ramped up the rhetoric as he urged voters to ‘not surrender’ their pensions, taxes, or borders to Labour. Starmer, again, sought to associate Sunak with the last 14 years of Conservative Government, condemning him as ‘Liz Truss Mark II.’

Labour has managed to hold its lead over the Conservatives in polling, at around 20%, showing the party’s defensive strategy has paid off.

What topics are Labour and the Conservatives each associated with?

What topics are associated with each political party

Each party’s associations are shaped by their core political priorities, as shown in the above breakdown of conversation by Conservative and Labour. Conservatives prioritise National Service and Foreign Affairs, consistently scoring above 70, which is partly weighted by public criticism.

Labour has seen an uptick when it comes to housing, with mentions coming from a mixture of audiences – Labour candidates, and supporters of other parties. Yet, these mentions are still less than those from anti-Tory audiences.

Have the media and public been aligned on what matters?

Social vs News

Social and news data breakdown signals how the public and media (mis)aligned on what matters to them.

News coverage has focused on Tax, NHS, and immigration – issues that highlight contentious aspects of major party pledges, from Sunak’s proposed tax hike, to Reform UK’s immigration policies, and Labour’s latest NHS plans.

In contrast, the public’s interest, shown on social media, has focused on Foreign Affairs, Sleaze and the NHS, featuring speculation on Sunak’s early election call, and the growing calls for action from the Government.

Online conversations on the General Election today continue to lean towards news and political events. Channel 4’s TikTok dominance, particularly among young people, highlights its influence.

TikTok screengrab

With UK party leaders showing less visibility on TikTok compared to figures like France’s Jordan Bardella – who boasts 1.7M followers – it could be argued that there is less emphasis on populist styles of leadership for the majority of UK political parties.

Where this is markedly different – Reform UK. The party’s burgeoning impact in TikTok dialogues has challenged the traditional discourse dominated by major parties.

In fact, the return of Nigel Farage as leader of Reform UK, alongside Liberal Democrat leader Sir Ed Davey’s campaign stunts and serious focus on social care, has squeezed the incumbent Conservatives from both the left and the right throughout the 2024 General Election campaign.

This has the potential to redraw political boundaries as Farage may finally be elected as an MP in Clacton and the Liberal Democrats may return to become the third largest party in the Commons, removing many Conservatives from the blue wall.

Personality-focused campaigns can project messaging further into new audiences, providing beneficial, and unforeseen, impacts (if not on votes, as Farage has found in previous years, with no election to office).

Which outlets are leading the conversation and coverage now?

Most shared media outlets

The Guardian and the Mirror emerge as the top-shared media sources among the public – both left-leaning outlets. Notably, people frequently share articles from The Guardian to substantiate their opinions, often using them as evidence in debates.

The most engaged articles focus on questions around the timing of the General Election, and scrutinisation of Sunak’s representation throughout his campaign.

Tweet from Edwin Hayward

Meanwhile, right-leaning publications such as The Telegraph and GB News, previously outside the top ranks, have also emerged among the top credible sources. This is largely due to the growing social sharing by ex-Tories and Brexiteers who are keenly watching Reform UK’s rising influence.

Dr David Bull tweet

It was only October 2022 that Sunak promised to deliver ‘integrity, professionalism and accountability’ in Government while Starmer has consistently emphasised the importance of returning politics to the ‘service’ of working people. Whether these aspirations materialise after the election is a different question but no one can doubt the importance of this with the last few weeks, and years, in mind.

For regular updates on what is happening in UK politics and public affairs, sign up to our weekly Point of Order newsletter, going out every Friday morning.

The scandals of the General Election 2024

The scandals of General Election 2024: How the D-Day and gambling controversies spread among audiences

By Phoebe-Jane Boyd, Dahye Lee, and Ingrid Marin. 

While political experts predict a lack of enthusiasm from the public when it comes to voting on 4 July, there has been growing interest in the scandals of the UK 2024 General Election across the press and social media.

The big two controversies providing catalysts for column inches and social snarking? Prime Minister Rishi Sunak’s early departure from this year’s D-Day celebrations, and the numerous political figures currently under investigation for gambling on the election date.

With no two scandals quite the same, we explore how each story reached audiences on different platforms and grew, analysing the UK General Election 2024 conversation across online and print news, TV, radio, and podcasts as well as X, Threads, Facebook, blogs, and forums, from 27 May – 27 June.

A disastrous D-Day for Sunak

Right at the beginning of the General Election campaign, Sunak walked out of D-Day celebrations in France to appear on ITV News. Despite the apology from the PM, this story hasn’t gone away, earning another mention during last night’s final Sunak vs Starmer BBC debate. But how did the story originally grasp the attention of reporters and potential voters?

Graph showing the spread of the D-Day scandal

Breaking down the D-Day conversation across different platforms shows that it was reporting from broadcast media that initially sparked interest in the D-Day scandal, with social media picking up the story and amplifying it to new audiences. Early broadcast clips proved perfect fodder for panels criticising Sunak, and for people to share on their social channels.

Camilla Pearce X post

While the D-Day scandal went quiet from 11 June across broadcast, press, and social media, it made a comeback on 21 June, propelled by Byline Times’ decision to circle back to the issue as part of its reporting on the use of veteran ID cards for voting.

Byline Times X post

Given the prominence issues like defence and security have had so far in this election campaign, Sunak’s mistake has ultimately been a gift to his rivals, leaving the stage clear for Keir Starmer to show leadership and patriotism.

However, Starmer has not been immune from scandal…

Bad bets placed by politicians

The betting scandal has dominated election campaigns as the run-up to the General Election rumbles into its final week.

Some quick context to the latest controversy: reporting started prior to last weekend, with parliamentary candidates Craig Williams and Laura Saunders, an unnamed Metropolitan police officer, and the Conservatives’ Director of Campaigns Tony Lee first implicated in the betting crisis. Nick Mason, the Conservative’s Chief Data Officer, was subsequently revealed to be under investigation by the Gambling Commission. According to a BBC report, 15 Conservative candidates and officials are now being investigated by the commission.

Nevertheless, the betting scandal is not contained to the Conservative party, as Labour revealed the suspension of Central Suffolk and North Ipswich candidate Kevin Craig following his admittance of betting against himself.

How Gambling Gate has evolved over time

In contrast to the D-Day scandal, the spread of this story shows the crucial role of social media in shaping a scandal’s narrative from its early stages, well before it gains mainstream attention.

Behind the early social peak on 12 June – a Channel 4 TikTok video breaking the news of the MP Craig Williams inquiry going viral (102k views to date).

Channel 4 TikTok

On June 19, social media swiftly circulated news of Williams’ alleged arrest on betting allegations, which was then backed by BBC coverage.

The revelations of additional Conservatives’ betting activities, coupled with Craig’s suspension from Labour on 25 June, furthered the narrative – gaining the attention of political journalists, and propelling the story into mainstream media outlets.

Over time, the scandal has captured the attention of both press news outlets and broadcast channels, both mirroring the narrative arc of the discourse happening on social media.

A lesson for the comms teams for each of the political parties vying for power at the 2024 General Election, perhaps: in the modern climate of interconnected media, crisis management has to start early in the cycle of a story, and across all platforms, before a scandal can spread.

Sunak and Starmer’s latest responses to the scandals

Last night, Sunak and Starmer drew the curtain on five weeks of intense campaigning in their final head-to-head television debate.

The D-Day and gambling scandals got early mentions, but weren’t the only controversies to feature in the latest clash.

Both Partygate and ‘Covid contracts’ were brought back into debate by Starmer – showing that while scandals can fall out of the public eye and press columns for a time, there’s always the possibility they will be weaponised at the most inopportune moments for those involved or implicated.

For regular updates on what is happening in UK politics and public affairs, sign up to our weekly Point of Order newsletter, going out every Friday morning.

Post Office Scandal

What PR lessons can be learned from the Post Office Horizon scandal?

The Post Office Horizon scandal continues to take up column inches and spark political debate.

What lessons can be learned from the ongoing PR crisis? And how did the story explode so quickly across ​multiple platforms?

We analysed media coverage, Parliamentary events, and online mentions of ‘Post Office scandal’ between December 2023 to March 2024 to better understand how the story evolved from an under-reported legal issue, to prime time TV fodder and social virality, to a topic debated in Parliament.

Read our case study to learn:

– How brand controversies move from platform to platform when left unchecked
– How a crisis strategy can mitigate the risks of growing controversy
– How horizon-scanning can help prepare for what lies ahead
– Why staying on top of both media and political conversations will help you identify the right stakeholders

Download ‘From TV, to headline news, to Parliament: How an ITV drama brought the Post Office scandal back into the spotlight’​.

Want to track your own media coverage and brand reputation? Check out Vuelio Media Monitoring and Insights

Springtime on the Journalist Enquiry Service

Springtime, outdoor activities, and AI: How to get featured in the media in April

Easter, Mother’s Day, and Valentine’s Day have been and gone, but there are plenty of opportunities for media coverage over the next month to make the most of.

Journalists are constantly looking for information, experts and case studies around topical issues, with hundreds sending requests every week via the ResponseSource Journalist Enquiry Service. We look at what was popular in March and how you can get featured in the media in April.

Springtime gardening and other outdoor pursuits

Last month, ‘Spring’ proved popular with the media, appearing as a keyword in 3% of the total enquiries. This is true of March, too. Requests from journalists covered a range of topics including fashion, beauty, cleaning, recipes, and weddings. Journalists sending these requests write for titles including Ideal Home, Yahoo! Life, Health & Wellbeing, and OK! Magazine.

Another keyword that ties in with Spring is ‘gardening’, and this increased in popularity from February, appearing in 4.5% of all requests last month. Enquiries were primarily for experts and advice on the best plants for garden privacy, rainwater harvesting, and how to use tea bags and eggshells in the garden. The MailOnline, The Sun, BBC Gardeners World Magazine, and House Beautiful all sent requests around gardening.

A new keyword on the Enquiry Service was ‘outdoor’ which appeared in just under 2% of the enquiries in March. Journalists and broadcasters were looking for outdoor dining sets, to outdoor tech and exercise ideas. Titles making these requests included The Daily Express, Grand Designs Magazine, and Homebuilding & Renovating. We expect all three of these keywords to perform well again in April, with scope for getting your experts and info featured in consumer magazines and national press.

AI and tech companies remain in focus

The interest in AI has stayed consistent on the enquiry service for over a year now. That was the case again in March, with just under 3% of requests being about ‘AI’. These are mainly looking for experts to comment,and included ‘What specific roles and skills will be under threat from AI in the near future’ and ‘Seeking AI experts for a piece on the defences you have against deep fakes on the internet’.

Journalists at trade titles such as Verdict, The Register, and IT Pro are regularly looking to cover this topic. However, there are also opportunities with national press outlets too with the Telegraph, Reuters, and the Financial Times sending enquiries last month.

Some of the major tech companies were also in focus in March with ‘Google’ cropping up in over 1% of the enquiries, and ‘Microsoft’ and ‘Apple’ just under 1%. ‘Fintech’ was also starting to crop up and could be a topic that gathers more interest with the media as the year goes on.

Skincare specialists, fitness professionals, and sleep experts

We predicted that ‘sleep’ could be popular in March due to World Sleep Day (19 March) and that turned out to be the case with over 1% of enquiries from journalists containing the keyword. These were mainly for experts, plus some case study requests. Cosmopolitan, Stylist.co.uk, The Independent, and The Guardian all sent enquiries around this topic.

‘Fitness’ was one of the top keywords in January and that happened again in March, as it appeared in just under 3% of the total requests. This might be tied into the London Marathon coming up, with journalists looking to speak to personal trainers, running coaches, and yoga instructors. The Health category benefitted as a result and was the second most selected after Women’s Interest & Beauty. 

Within that top performing category, ‘skincare’ was another topic of interest that we saw regularly in March, with over 1% of the total enquiries containing the keyword. Many were looking for products to use in Spring, as well as skincare experts and dermatologists to comment on specific issues.

Opportunities for PRs in April and beyond

With ‘Spring’ in full bloom now, we expect that it will continue to be a key topic for journalists, alongside the keywords ‘gardening’ and ‘outdoor’. Journalists tend to focus on getting experts in relation to gardening, while Spring and outdoor relate to general information. The UK media are likely to be looking ahead now for advice on what to do over the May bank holidays.

‘Fitness’ could be joined by ‘running’ as a keyword for April, with the London Marathon taking place. This could present an opportunity to PRs with fitness experts and running coaches. We also expect an increase for the Environment & Nature category, with Earth Day on 22 April. Journalists will be looking for climate experts for comment, so be ready to connect them with the relevant people in your roster. ‘Election’ could be a new keyword, too, with the UK local elections taking place in May. Related to what politicians are talking about now –  ‘energy’ could return as a keyword for journalists looking for contributions from PRs via the Journalist Enquiry Service following 1 April’s energy price cap reduction.

To connect with the media on these topics, and much more, check out the Journalist Enquiry Service, and the Vuelio Media Database

Find out more how Vuelio can help you gain and track your coverage in the media here

Spring Budget Briefing

Spring Budget Briefing: Will Hunt’s ‘boring budget’ make an impact?

Vuelio teamed up with the Trade Association Forum (TAF) for a Spring Budget Briefing at Space14 the day after Chancellor Jeremy Hunt’s announcement to discuss its impact on businesses and also the next General Election.

Hosted by TAF’s CEO Emily Wallace, our panel included (pictured from left to right):

  • Shazia Ejaz, campaign director, Recruitment & Employment Confederation (REC)
  • Craig Beaumont, chief of external affairs, (FSB) Federation of Small Businesses (FSB)
  • Kelly Scott, VP of Account Management, Vuelio
  • George Dibb, associate director for economic policy and head of the Centre for Economic Justice, The Institute for Public Policy Research (IPPR)
  • Kevin Schofield, political editor, HuffPost

Spring Budget Briefing panel

Extra insight on polling data was shared by polling and research expert Andrew Hawkins, CEO of Whitestone Insight.

Before we get into the panel’s thoughts on the specifics of the announcement – let’s get to the question many will have been asking…

Will the Spring Budget have helped the Conservative Party’s prospects for the next General Election?

Not really, was the feeling of the panel, as well as the general mood of the audience in the room. This echoed how many of the UK’s major press outlets covered Hunt’s Spring Budget, with panelist Kevin Schofield summing it up as ‘boring’ in his reporting.

Pollster Andrew Hawkins reinforced this reaction:

Andrew Hawkins speaking at the Vuelio Spring Budget Briefing for 2024

‘Was yesterday’s event ever going to be a game changer? No. This was not a blockbuster.’

Andrew added that a decision to hold the General Election in May would be ‘political self-immolation’ on the part of the Tories:

‘There’s a bigger hill to climb for Labour. But climb it I believe they will.’

Referring to past voters who would pick the Liberal Democrats if unswayed by the Conservatives or Labour, Andrew shared the belief ‘that model is breaking down,’ with Reform and Green likely to scoop those votes up.

The decreasing level of under-45s planning to vote Conservative was characterised by Andrew as an ‘existential threat’ to the party, adding his view that ‘in a generation, they will be redundant’.

What did the Chancellor forget? The workforce

REC’s Shazia Ejaz felt that there wasn’t a ‘clear enough arrowhead on growth’ – especially when it came to the vital role of skill development.

‘We believe that central to any growth is people – workers. There wasn’t very much said on skills. There needs to be more investment.’

‘Context to consider is that we’ve had a really resilient labour market given the pandemic. There was a demand for people that kept employers hiring – that has tailed off.’

George added to the viewpoint that workers themselves weren’t centred in Hunt’s announcements on public sector performance. The Chancellor confirmed investment in AI to improve efficacy in public services, including the NHS, and that cuts would also boost performance.

‘I think it’s magic thinking that cutting budgets will improve performance – the low-hanging fruit of public sector cuts is already gone.’

‘We remember the last time the Government tried to do that,’ added Shazia on investment in technologies. ‘These things aren’t easy to do, and they cost more money’.

Craig countered that the Government’s plans could work in some sectors: ‘The civil service has only gotten bigger and bigger. Without taking these kinds of decisions, you get inertia.’

The mood in the journalist lobby?

HuffPost’s Kevin Schofield shared more on what happens at the post-announcement ‘huddle’, calling the process this year ‘quite dull’ compared to times before social media.

‘I’m old enough to remember when coverage wasn’t taken over by Twitter.

‘It was mostly pre-briefed this year – there was nothing for the Chancellor to announce that we didn’t know.’

‘It was a rambling, ill-judged speech, I thought.’

Vuelio’s Kelly Scott tackled the influence of new media during this election cycle – namely, GB News.

Kelly Scott on Spring Budget Briefing panel

‘Left-wing media tended to dominate the online conversation after the Budget, but we did see a rise for GB News. It’s seen as an untrusted news source, but had an important part in the conversation regardless.’

For more on this, download the Vuelio and Pulsar report ‘Spring Budget: Audience Reaction’.

Name checks for stakeholders

Kelly talked through Hunt’s careful acknowledgement of stakeholders, counting 12 name-checks – ‘along with some bizarre ones – Idris Elba, Keira Knightley? The arts stakeholders were gushing’.

Away from Hollywood and back towards day to day challenges in the UK, stakeholders were less excited – particularly those working in the anti-poverty sector:

‘The anti-poverty community mentioned by Hunt came out firmly that the packages there to “help” were just more sticking plasters’.

Craig backed this up: ‘We are positive about some of the specifics, but we are not gushing’.

What happens next?

Despite the pre-Budget feeling that this would likely be the last fiscal event before the coming General Election, some on the panel believed there could be more to come.

‘I think there will be two events,’ said Craig.

‘Take special care with planning your summer holidays,’ added Kevin.

Get a full summary of the Spring Budget 2024, including stakeholder reaction, in this downloadable report from the Vuelio Political team.

Spring Budget 2024: Press and public reaction

Spring Budget 2024: Press and public reaction

Written and compiled by Phoebe-Jane Boyd, Dahye Lee, and Sal Morton. 

With a potential UK General Election on the way, and the fortunes of the ruling party dwindling, yesterday’s Spring Budget from the Conservatives faced close scrutiny. Chancellor Jeremy Hunt was under particular pressure to deliver from his own party, his rival MPs, and – of course – the UK press and public.

Using data from our sister social listening platform Pulsar from Wednesday 6th March 12:30pm to 4pm following the Budget reveal, here is an overview of press coverage and online conversation around Hunt’s statement.

Download the Vuelio Political team’s Spring Budget Summary and Stakeholder Reaction report and the full Audience Reaction

Media reaction

Hunt’s delivery itself contained plenty of surprises for the journalists covering it as well as the people watching from home. Reports this afternoon included the repeated reprimands for rowdiness from Deputy Speaker Dame Eleanor Laing, and Hunt’s jibes towards Starmer & co., sitting opposite.

Of the Spring Budget content, media attention yesterday afternoon went to the widely-expected 2p cut to National Insurance, axing of ‘non-dom’ tax rules, the new levy on vaping, an extra £100 million for the Northern Ireland Executive, the launch of a British ISA, an extension to childcare cost help, and Hunt’s claim that UK growth is higher than every large European economy.

On top for driving the Spring Budget conversation was The Guardian, followed by the Mirror and City A.M.. Surprisingly, broadcasters Sky News and BBC’s live coverage didn’t spark as much reaction from those following along. Also interesting – the Manchester Evening News sparking more conversation than UK-wide outlets the Financial Times, The Times, and the Evening Standard.

Audience reaction on social media

Analysing the top 15 topics spoken about in relation to the Spring Budget reveals a focus on both National Insurance and Recession/Inflation, which account for 12% and 10% of the share of conversation respectively.

The Chancellor’s decision to cut NI, saving the average worker £450, has unsurprisingly sprung ahead in conversation. However, despite these savings, many individuals are skeptical about the intentions behind the changes.

The upcoming General Election is an underlying theme in the biggest topics in the conversation, with many trying to suss out Sunak and Hunt’s game plan going forward.

When we collate all topics and break them down by category, categories related to the economy and finance stand out more prominently – not surprising given the Budget’s focus on reducing personal & corporate taxes.

Work and Pensions account for over a quarter of the conversation (26%), followed by discussions on Recession and Healthcare, which take shares of voice of 14% and 13% respectively.

Hunt’s emphasis on lower taxes prompted more public discussion on how it will affect taxation for working people and potentially exacerbate the UK’s economic downturn. Although the Budget prioritises increased investment in technology and energy, public interest remains largely centred on the impact of personal taxes.

Many negative reactions come in the Healthcare conversation, where £3.4bn has been allocated for a ‘productivity plan’ that includes IT system updates – this is met with scepticism following the so-called ‘dodgy deals’ during COVID-19 involving Track & Trace funding. Positive but muted reactions come in the area of TV, film, and theatre funding – the surprise announcement is yet to make a huge conversational impact, likely as target audiences weren’t primed for this announcement. The UK arts industry has long been asking for increased funding, with 2020’s ‘Rethink. Reskill. Reboot.’ campaign leaving many communities fearing that the Conservative Party had no faith in arts and culture.

We measured which news outlets posted the most about the budget following the announcement, with The Guardian as standing out as the most influential outlet in the Spring Budget conversation. One of the liberal paper’s most-engaged articles by Rafael Behr has ignited public discourse on how this Budget might impact the upcoming General Election.

Spring Budget tweet from The Guardian

Left-leaning tabloid The Mirror takes second place, largely due to its coverage of Sir Keir Starmer’s statement, in which the Labour leader criticised Jeremy Hunt’s Budget as a ‘last desperate act,’ while also pressing for a General Election date.

Tweet from The Mirror on the Spring Budget 2024 reaction

For more on UK politics as the race to the General Election heats up, sign up for the Vuelio General Election Bulletin as well as our weekly Point of Order newsletter.

Boeing brand blowout

When a crisis spreads to your brand: Free fall following the Boeing blowout

A robust plan can help protect organisations against future crises. But what happens when calamity hits another brand entirely, but your reputation is dragged into the fray?

This was the conundrum faced by brands including Airbus, Delta Air Lines, and even Tesla and Apple following a mid-air door blowout on an Alaska Airlines flight in January 2024. While Boeing’s 737 Max jet was at the centre of the story following the emergency landing, other names were pulled into the controversy as coverage and conversation grew.

Using X data from our sister audience intelligence platform Pulsar, we take a look at how the crisis spread from one brand to another.

Boeing’s brand blowout

Boeing was under fire quickly once the story was out and being shared on socials. An investigation by the Federal Aviation Administration ordered the grounding of over 170 Boeing 77 Max 9 airlines across the world pending inspections following the incident, and the Transportation Safety Board also began an investigation.

While Boeing quickly issued external and internal statements – promising publicly that ‘safety is our top priority’ and that ‘acknowledging our mistake’ would be the approach within the organisation – the impact of the crisis spread further. Press reports centred on share falls for Boeing and parts supplier Spirit AeroSystem, and the spotlight on Alaska Airlines only got brighter as footage of the cabin blowout went viral on TikTok.

Alaska Airlines social media reaction

Delta is dealt a hard blow

But Boeing and Alaska Airlines weren’t the only brands who would face the consequences of this crisis. Boeing customer Delta’s need to reassure flyers worried about a repeat incident faced setbacks early on. Additional malfunctions – including the loss of a Delta Boeing nose wheel while taxiing towards takeoff – would gain widespread attention.

Chart tracking Delta mentions across social media

Airbus gets airtime

Competitor Airbus became the subject of much positive online conversation, used as an easy contrast to Boeing.

Airbus would be highlighted as ‘competent’ in reporting from the New York Times – not the most glowing of descriptors, but certainly positive in comparison to its troubled rival. As summed up by Richard Aboulafia, the managing director of AeroDynamic Advisory in Washington, DC.

‘What used to be a duopoly has become two-thirds Airbus, one-third Boeing. A lot of people, whether investors, financiers or customers, are looking at Airbus and seeing a company run by competent people.

‘The contrast with Boeing is fairly profound.’

Airbus social media

Apple takes a bite of the coverage

One seemingly unrelated brand that came out with a PR win was Apple. An intact and still-working iPhone found in the debris of the accident boosted online conversation around its products for the positive –

Tweet about iPhone found in Boeing wreckage

-Well, mainly for the positive:

‘The No. 1 comment I’ve been getting every place I’ve posted the picture was that, “My iPhone drops 5 feet, and it shatters and this phone lands after 16,000 feet and is just fine,”’ said Sean Bates, finder of the phone, in an interview with the Seattle Times.

Apple social media mentions

Another PR tussle for Tesla

A brand that didn’t fare so well in relation to the story was Tesla. Unlike Airbus, this organisation wasn’t brought into the conversation organically, but instead inserted into it. By Tesla managing director himself, Elon Musk.

Elon Musk tweet on Boeing

Musk doubled-down on this claim with ‘People will die due to DEI’ in a subsequent post, and the criticism started.

But not just criticism hit Tesla – its stocks also began to plummet amid the latest controversy surrounding the brand.

Tesla social media mentions

Fixing the fallout

Months following that fateful door blowout, positive share results for Boeing match that of its Airbus for 2023. However, this isn’t the last time Boeing, Alaska Airlines – and perhaps the other brands pulled into the crisis – will have questions to answer on the incident.

Three passengers who were onboard flight 1282 from Portland to Ontario, California, are now pursuing legal action against Boeing and Alaska Airlines. As of now, more difficult travels could be ahead for their PR teams.

To see this brand journey in video format, check out this LinkedIn post from Pulsar.

For more on how to handle a reputational crisis, check out our blog ‘Speak Up or Shut Down: The Value of Proactive PR in a Crisis’, featuring examples from the 2022 FIFA World Cup, UK airline strikes, and net zero targets in the Pharma industry.

What journalists want from PRs in February 2024

Easter, Mother’s Day, and day-to-day help: What journalists need from PRs in February 2024

It’s been a busy first month of the new year for the media with the Post Office scandal, the on-going Israel-Palestine conflict, and three storms hitting the UK to cover.

January is also, typically, the busiest month on the ResponseSource Journalist Enquiry Service. Below, we look at what journalists have been requesting from UK PRs and what the media will be looking for throughout the rest of February and beyond.

New Year resolutions and trends

Back in December, journalist requests for trends and resolutions was particularly popular, with ‘2024’ the top keyword. That proved to be the same in January, with the year being included in 11.5% of the total requests. Journalists were still searching for ‘trends’ (which featured in nearly 3% of the January enquiries) and ‘resolution’ (which appeared in just over 1%).

The variation in what topic they were looking to cover though was wide. Enquiries included 2024 oil and gas industry trends; curtain and blind trends for 2024; maritime experts to predict industry trends for 2024; comments on tech layoffs so far in 2024; and possible trends for the year ahead.

Outlets looking for new year trends were diverse, too, with The Grocer, PA Media, IT Pro, GB News, The Independent, Verdict, and Red magazine all sending requests. The amount of enquiries with the keyword ‘2024’ will likely decline from now. However, there will still be opportunities to get experts and information around trends out, probably based around the seasons. Topics like fashion, gardening, travel, skincare, and technology could be focus points.

The healthy lifestyle

The prediction in last month’s overview that keywords like ‘fitness’ and ‘wellbeing’ would feature regularly turned out to be correct, but it was ‘healthy’ that appeared the most. Just under 11% of all requests in January contained the keyword as journalists focused heavily on lifestyle content. ‘Fitness’ was in over 3% of enquiries and ‘wellbeing’ cropped up in a little under 2%.

The Health category therefore enjoyed a big boost in the number of requests and was the second most popular on the service after Women’s Interest & Beauty. This is unsurprising as there was both Dry January and Veganuary last month. It meant lots of enquiries were looking for experts such as dieticians, nutritionists, personal trainers, and doctors.

Requests around mental health and experts in that field also did well, with ‘mental health’ as a keyphrase occuring in 2% of the total January enquiries. This could have been to tie in with Time to Talk Day. However, mental health and requests for experts in general on health are a regular occurrence on the Enquiry Service. If you are an expert or have a client that is in this field, there will be more opportunities in the next few months.

What journalists were using the service?

In January, 55% of the journalists that sent an enquiry were staff journalists. Freelance journalists were second on 27%. They mainly came from consumer media titles (39%), followed by national newspaper and current affairs outlets on 18%. Trade, business, and professional media accounted for 12% of the requests in January.

The enquiries for a spokesperson or expert made up just under 40% of the total last month. 20% of journalists were looking for information for an article, with 11% requesting review products and 9% trying to find case studies. Seven of the top ten outlets in January were national press with the other three coming from consumer media.

Opportunities for PRs in February and beyond

There is likely to be a big increase in the amount of requests around products and gift guides for Mother’s Day (10 March). 2% of requests in January already contained this key phrase. This will in turn mean a rise in the amount of enquiries for the Women’s Interest & Beauty category. Food & Drink could also see a boost and we will see ‘Easter’ as a new keyword as journalists look to get ahead with coverage for that holiday in March.

Experts will also be in demand with February being LGTBQ+ History Month. Plus, March is both Prostate Cancer Awareness and Ovarian Cancer Awareness Month. That coinciding with coverage of the King’s cancer diagnosis means that doctors and medical experts should be in demand by journalists at both national press and broadcast outlets.

Start getting requests like these from UK journalists and broadcasters straight to your inbox by signing up for the Journalist Enquiry Service.

Want more information on getting the most out of the service? Read our advice piece ‘How to respond to journalist enquiries’.

Vuelio's top 10 blog posts of 2023

Our top 10 PR and communications posts of 2023 

As part of our overview of 2023, and a look forward at 2024 in PR and comms, here are the most popular posts from the Vuelio blog this year. From effective media outreach to data-driven reporting, crisis management to brand personality, here are some of your favourite guidance pieces from the last twelve months…

Want more on what’s happening in your industry? Sign up to Vuelio’s newsletters

1. PRs on PR: How to pitch to the media

In this best practice piece from May, we called in some of the industry’s top PRs to share insider tips on how to pitch to the media.

Categorised into preparation, creation, sending, and following-up sections, this piece has what you need to connect with journalists and get them sharing your story.

‘Gone are the days when a pitch sent to a list of hundreds of journalists would result in instant links or coverage’ said JBH’s senior digital PR manager Lauren Wilden —here is how to get results in the modern media landscape. 

2. 5 predictions for PR in 2023 

Prohibition’s founder Chris Norton added to our 15 PR and communications trends you need to plan for in 2023 post with his own five predictions for what was ahead in the second half of the year.

An increase in use of ChatGPT, the continuing popularity of influencer marketing, and even more emphasis on social media were just three of them. No mention of Elon Musk’s efforts to ‘reinvigorate’ Twitter/X, though, but no one could have seen that coming, probably… 

3. Six evidence-backed ways to survive a PR crisis 

This year has seen its share of crises across the world, as well as some difficult times for brands, businesses, high-profile personalities, and politicians that found themselves in hot water.

In this write-up of the Vuelio webinar ‘Speak Up or Shut Down: The Value of Proactive PR in a Crisis’, we examined different brand responses issued in times of trouble to find out what works and what should be avoided at all costs. Check out examples from Coca Cola, Virgin Atlantic, and more. 

4. Autumn Statement 2023 speculation

2023’s Autumn Statement was, as ever, highly anticipated by the public and press. But in a year where the cost-of-living crisis racked up financial pressures for so many across the UK, extra pressure was on Chancellor Jeremy Hunt.

Before the announcement, the Vuelio political team shared speculation from the media and high-profile politicos. Topics tackled – tax, ISA updates, fuel duties, and net zero goals. Were the predictions spot on? Check out our coverage of the Autumn Statement itself here and here

5. International Women’s Day 2023: How can the PR industry evolve for the better? 

Despite efforts to improve equity in PR, comms, marketing, and the media, the creative industries still have a problem with gender equality. For International Women’s Day, we spoke to women working across PR sector.

‘When misogyny is still allowed to breed in our society, at the highest levels and most trusted ranks, we need counter pressures to dismantle toxic views which seek to constrain and harm women,’ said Ketchum’s Alicia Solanki.

Don’t be part of the problem in 2024 – read the post to find out how. 

6. How to build a social presence when your audience isn’t there

Social media is a major part of almost every campaign strategy in modern PR. But with the emergence of the Metaverse, Web3,  and a myriad of tech innovations,, which ones do you invest in? How do you optimise ROI with a small or not-so-technical audience? For how to build a presence on social media, and find your audience, here is how a strong set of Insights tools can help with snapping up earned and owned content, save you time and help you smash your KPIs.

7. Getting to know you: How to build a brand personality

Trust was a key component brands and businesses had to get right in 2023, and will continue to be important for keeping customer and community loyalty in 2024. What will help? Building a brand personality consumers will want to interact with.

In this post, PR experts from agencies including Pace Communications, Sweet Digital, TeamSpirit, and Sway PR explained how to get started, from brainstorming what your brand is about to assembling your assets.

8. Tips for spotting the best newsjacking opportunities

In this guest post, strategic and creative freelance digital PR Alice James gave tips and tricks for successful newsjacking.

For keeping your own brand and your clients in the public eye, here is how to spot the best opportunities by immersing yourself in the news cycle, getting ahead of the curve, and connecting with journalists.

Once you’ve refreshed yourself with a re-read of Alice’s advice, check out tools to help, including the ResponseSource Journalist Enquiry Service

9. How to create key messages that actually land with your target audience

Numbers can only tell part of the story when measuring the performance of campaigns — especially when it comes to everyone’s favourite, Share of Voice. You may have gotten a lot of coverage, but what was the quality? Was the commentary passive, or even negative? Is all PR really good PR?

This post offers a five-step guide for getting started with Key Message Penetration, enabling you to measure brand awareness and assess how well your brand messages are being delivered.

10. How has TikTok impacted food and drink content and how will it dominate in 2023? 

Finally, we’re finishing up this year’s highlights with another expert op-ed from our PR and comms community. 

Hatch Group’s social media lead Jack Moore gave the lowdown on how Tiktok has influenced food and drink content and key trends for 2023. With up-and-coming influencers like Keith Lee, B. Dylan Hollis, and Mr Grubworks offering up what’s worth putting on plates, how has short-form changed the world of food and drink PR and what does this mean for the future? Jack shares his predictions and advice – take note, and, given his accuracy over the last year, get ready for a jam-packed 2024.  

To keep up with content from the Vuelio and ResponseSource blogs, sign up to our Media Bulletin, PR Pulse, and Point of Order newsletters here.

Ready for 2024? The Vuelio Insights team is here to help, with reports designed to show you gaps in your media strategy, help you hit your targets, and demonstrate your successes. Learn more here